COVID Plan - Clients

During this time of health crisis, St. Joseph Food Program will continue to serve the Fox Valley community to the best of our ability.

In order to provide the safest service and maintain social distancing, we will serve our clients in a drive-up manner only. The public will not be entering our lobby or going through the distribution line. As you come into our campus, please be patient, follow instructions, and keep your vehicle in single file throughout the journey to the distribution point.

FOOD PICKUP HOURS (STARTING 3/30):

Mon, Wed, Fri        9 AM - 11 AM
Monday Night        5 PM - 6 PM 

St. Joseph Food Program is providing groceries to anyone who has a current St. Joe’s card.

If you are homebound, you can send your food card with a family member or friend to pick up for you.

NEW OR EXPIRED CARDS

Prior to coming to the office to pick up food, call us to be scheduled for a telephone interview. An interviewer will contact you within 24 hours between the hours of 9 am - 12 pm. You can call the office at 920-734-9461 x 309 so that we can arrange for an interviewer to call you for a phone interview. If those times are not convenient for you due to work or other obligations, please let us know. We will arrange for a better time depending on your situation. You will then be entered into our system so that you can pick up food. Your active card will allow you to pick up food on a weekly basis.

FOOD PICKUP INSTRUCTIONS:

  • Please have your card ready, it will be required. You will need to show your card to check in.
  • As you reach the distribution point, we will bring your groceries to your vehicle.
  • Please open your trunk or hatch so that our workers can safely put your groceries into your vehicle.
  • This process should be very quick and will not require you to exit your vehicle.
  • You will receive a variety of non-perishable items, fresh fruits and vegetables, bakery items, milk, eggs, meat, and miscellaneous items.
  • No special requests or prepare orders will be considered at this time. If there are items you will not use, please feel free to share them with others who may have a need.

Please continue to monitor our website for changes as more information becomes available to us. Hours of service are subject to change as this situation develops. As we continue through this fluid and vulnerable time for all of us, we will continually monitor and adjust as needed.

Thank you for your patience as we work through this process.

Please click on the map above to view the drive through route for picking up your pre-bagged food items.

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